Return & Exchange Policy

Before purchasing products kindly go through the complete product details which include size, fittings, patterns, craft story and other remarks. Minute color variation is possible because of different tuning of monitors. Please keep the same in mind while shopping.

Exchange

  • We offer exchange if you find that you’ve made an error with size (for clothing) or want another available color in same pattern
  • We offer exchange in case of an incorrect product delivered to you (product doesn’t match the item in the order confirmation), or if the product you receive has a genuine quality defect.
  • In case of exchange you can immediately choose outfits of same amount or you can opt for credit note of same amount, in that you can shop from our website of equal amount
  • In the rare case that you do receive a defected/damaged product, kindly email a photo of your product within 24 hr of receiving the order.

Product Refund:

We offer refund only in case of an incorrect product delivered to you (product doesn’t match with the item confirmed in order).

Terms of product return:

  • Product should be undamaged, unwashed & unused.
  • Tags of products should be intact and undamaged
  • Product should be return along with original packaging
  • Product return should be initiated within 72 hr of delivery
  • Customer is responsible for paying the shipping costs for returning/exchanging an item. Shipping costs are non-refundable.

For exchange and refund please reach out to us at hello@bebaakstudio.com

    Shipment:

    • Prepaid Orders are delivered within 6 to 7 working days. Unless otherwise specifically mentioned in the product details.
    • If you need an urgent delivery, please write to us at hello@bebaakstudio.com or whatsapp us at +91 8826481374
    • Our team will reach out to you in case of any delay in shipment caused by manual or operational issues

    Products on Sale & Annual Sale

    Please note: Items purchased during our Annual Sale or marked as Sale items are not eligible for exchange or return.

    Each Bebaak piece is handcrafted in limited quantities by skilled artisans. During sales, we’re unable to accommodate size or style exchanges as inventory is limited and often made-to-order.

    We recommend reaching out for any questions about size, fabric, or fit before placing your order during our Annual Sales. Our team will be happy to assist you on +91 882648134 or via email.

    Thank you for choosing mindful fashion and for supporting handloom craftsmanship. Your understanding means a lot to us and to every pair of hands behind your garment.